1. Exchange of ideas between two or more persons is ?
a) Understanding
b) Telling
c) Communication
d) Speaking
2. ______ is the first enemy of communication.
a) Noise
b) Clarity
c) Politeness
d) Completeness
3. Which of these must be avoided for effective communication?
a) Sharing of activity
b) Listening
c) Ambiguity
d) Politeness
4. Environmental barriers are the same as ______ noise.
a) physiological
b) psychological
c) physical
d) sociological
5. The person who transmits the message is called the ____ or
a) Sender
b) Gives
c) Taker
d) Receiver
6. Communication is a non-stop .
a) Paper
b) process
c) programme
d) plan
7. Communication is a part of skills.
a) Soft
b) hard
c) rough
d) sFFlase
8. A speaker must know the kind of audience he is likely to have in delivering your Presentation.
a) True
b) Flase
9. is the person who notices and decodes and attaches some meaning to a message.
a) Receiver
b) driver
c) sender
d) cleaner
10. Which of the followings is indicate the correct sequence of the elements of communication in the communication process.
a) Sender, Message ,Channel, Receiver, Feedback
b) Message ,Channel, Receiver, Sender, Feedback
c) Receiver, Sender, Message, Channel, Fedback
d) Message ,Channel, Receiver,Sender, Feedback
11. The response to a sender message is called
a) Food bank
b) feedback
c) food
d) back
12. When speaking on the phone, what type of communication is being used?
a) Verbal and tone of voice
b) Verbal and body language
c) Verbal
d) Nonverbal communication
13. context refers to the similarity of backgrounds between the sender and the receiver.
a) Physical
b) social
c) chronological
d) cultural
14. refers to all these factors that disrupt the communication.
a) Nonsense
b) noise
c) nowhere
d) nobody
15. Waving is what type of communication?
a) Gestures
b) Body language
c) Sign language
d) Body position
16. Our dress code is an example of communication.
a) Verbal
b) nonverbal
c) written
d) spoken
17. Communication strengthens & relationship is an organization.
a) employer-father
b) employer-employer
c) mother-employer
d) mother-child
18. communication includes tone of voice body language, facial expressions etc.
a) Nonverbal
b) verbal
c) letter
d) notice
19. When there is similarity of background between the sender and the receives such as age, language
nationality, religion, gender then thisis called context.
a) social
b) cultural
c) physical
d) dynamic
20. Letter, e-mail telephone are examples of
a) message
b) feedback
c) channel
d) encoding
21. What is communication without words?
a) There is no communication without words
b) Non-verbal communication
c) Telepathy
d) Sign language
22. How can a person correctly communicate?
a) Speaking
b) Email
c) Phone
d) All of the above
23. A way be defined as the name of a person place or thing
a) Verb
b) Noun
c) Pronoun
d) Adverb
24. When you are talking directly to a person and you can see them, this is called what
a) Verbal contact
b) Face to face communication
c) Talking
d) Interaction
25. The person who Receiveing the message is called the
a) Sender
b) Gives
c) Taker
d) Receiver
26. Proper nouns always begin with letters.
a) Running
b) Capital
c) Small
d) Numerical
27. nouns require capitalization only if they start the sentence or are part of a title
a) Common
b) Proper
c) Abstract
d) Collective
28. Once the message is encoded in a desired format it is transferred through a mediumcalled .
a) Channel
b) Medium
c) Media
d) Way
29. The nouns which cannot be felt, seen or heard are called
a) Common
b) Proper
c) Abstract
d) Collective
30. The information which is transferred to the receiver has to be interpreted this process is called
a) Encoding
b) Decoding
c) Opening
d) Closing
31. All communication events have a .
a) Resource
b) Source
c) Start
d) End
32. Facial expressions are a part of what
a) Gestures
b) Sign language
c) Body language
d) Verbal communication
33. The message may be misinterpreted because
a) Barriers
b) Distortions
c) DistractionsCompatible
34. The environment in which the transmitter or receiver are should be .
a) Complex
b) Competent
c) Complete
d) Compatible
35. Which of the following is a legal document.
a) Any emails with a client’s name
b) Any emails regardless of content
c) Policy manual
d) Client notes
36. Fill in the blank: Active listening involves listening and ________?
a) Action
b) Responding
c) Agreeing
d) Being active
37. What is listening well called
a) Correct listening
b) Passive listening
c) Active listening
d) Total listening
38. In oral communication there is a possibility of immediate .
a) Reaction
b) Response
c) Refection
d) Reset
39. In oral communication the speaker can observe the listener’s to what is being elated.
a) Reaction
b) Response
c) Rejection
d) Reset
40. Oral communication is also known as
a) non-verbal communication
b) verbal communication
c) face-to-face communication
d) impersonal communication
41. The person who receives a message is called the
a) Audience
b) listener
c) Receiver
d) sender
42. Which of these is not a type of interview?
a. Screening interview
b. Stress interview
c. Music interview
d. Lunch interview
43. Interviews are conversations with _______.
a) Fun
b) Purpose
c) Friendliness
d) Informality
44. Initially, a presentation is a form of
a) intrapersonal communication
b) group communication
c) two-way communication
d) one-way communication
45. Which of these are vital for any organisation?
a) Debates
b) Group discussions
c) Speeches
d) Arguments
46. Which of these must be avoided in a group discussion?
a) Speaking facts
b) Asking questions
c) Speaking fast
d) Speaking with clarity
47. Listening means to respond to advice or request.
a. True
b. False
48. _______ is the last step of the listening process.
a) Receiving
b) Interpreting
c) Responding
d) Stop talking
49. Talking comes under which type of communication?
a) Verbal
b) Non- verbal
c) Written
d) Dramatic
50. Reading is a __________________ process.
a) Encoding
b) Listening
c) Decoding
d) Talking
51. Which of these is the most important tool of communication?
a) Body language
b) Gestures
c) Language
d) Posture
52. Which of these is not important in an oral presentation?
a) Words
b) Body language
c) Gestures
d) The number of people as audience
53. In an oral presentation, the speaker should not _____.
a) Panic
b) Pause
c) Make eye contact
d) Inspire
54. Oral presentations are an integral part of an you’re career.
a) True
b) False
55. What is the term used to describe the emotion or feeling in your voice?
a) Affect
b) Verbal communication
c) Tone
d) Sentiment
56. Which of these is not a commandment of effective communication?
a) Clarity in language
b) Listen poorly
c) Home communication skills
d) Adequate medium
57. When is the communication process complete?
a) When the sender transmits the message
b) When the message enters the channel
c) When the message leaves the channel
d) When the receiver understands the message.
58. Vocabulary, grammer, style, and tense are the major components of ———–Communication.
a) Oral
b) Written
c) Verbal
d) Non-verbal
59. Two Broad area of communication are
a) Verbal and written communication
b) Verbal and nonverbal communication
c) Oral and written communication
d) Oral and nonverbal communication
60. Message is any signal that triggers the response of a .
a) Receiver
b) Driver
c) sender
d) cleaner
